Can I include a personal note?
Absolutely! All of our gift boxes include a complimentary greeting card of your choice and is offered either blank for you to fill out -or- with a handwritten message of your choice that we personalize on your behalf.
Ah, don't forget to sign your name! =)
Will you be adding more products?
Yes! We are always adding new products to our range.
What is inside each gift box?
A lot of beautiful and unique items! =)
We carefully curate each gift box and we post exactly what you see listed on the product page.
I couldn't find what I was looking for. How can you help me?
If you had a browse in our beautiful selection and still couldn't find the perfect gift for you, please email us at email@example.com and we will do our best to put a customised gift together for you.
Do you send invoices with the boxes?
No, all boxes are sent as a gift and we don't include any invoice & price with it. The recipient will receive a lovely surprise by post!
The invoice will be only sent to you by email after you place an order.
Can I choose my own wording ?
Yes, you can choose whatever wording you like.
Will I receive a proof before you print the order?
How do I order my wedding invitations and/or stationery?
Add the amount you would like to order to your cart. We advise you order around 10% more than you think you need in case of unforeseen circumstances.
Can I order a sample of the wedding invitation set?
Absolutely! We strongly recommend that you purchase a sample before placing a full order.
What if the recipient is not home when the delivery arrives?
Can I collect my package?
Yes, we offer free pick up but only in Dublin.
How long will it take for my order to arrive?
Most of our boxes are dispatched within 2-3 working days. Parcels are sent via AnPost so please allow an additional 3-7 working days for your item to be delivered to you.
Once your box is on its way, you will receive a tracking number so you can keep an eye on delivery.
I want to order several boxes to be sent to different addresses, but your website only allows me to enter one address per order. What should I do?
Yes, we are aware of this limitation and we are very sorry about that! We are working to improve our website and while this is not possible you can either:
If a package is returned because the address provided to us was incorrect or because no one was available to receive it, we are not responsible for the cost of posting it again. We will contact the buyer for the correct address, and the buyer will need to re-pay the postage costs before we will send the package again.
How can I pay for it?
We offer 3 different types of payment:
Can I return my item?
Due to the handmade and personalised nature of our products, all sales are final. If you would like to cancel or amend an order please contact us before posting.
It is your responsibility to ensure that all text i.e. spellings & dates before placing your order.
Any breakage that may have occurred in transit MUST be reported within 24h of receipt to be eligible for replacement. Individual items will be replaced on a one for one basis.
If you (or the recepient) received the order and are unsatisfied with your purchase, please let us know at firstname.lastname@example.org within 24h and we will work with you to make sure you are completly satisfied.